Add and onboard employees
Set up your team correctly so employee eligibility, payroll deductions, and advance approvals can work smoothly from the first pay cycle onwards.
Last verified: 2026-10-08
What this process covers
Employers add staff records, confirm their phone and profile details, and ensure each employee completes the required verification and onboarding steps before EWA is enabled.
Why onboarding matters
A missing or incomplete employee profile can stop access to advances, block payroll-linked deductions, or leave the account in a suspended state until the issue is fixed.
What to check
Confirm each employee has a complete profile, an active phone number, and successful KYC review. If onboarding is incomplete, ask the employee to finish verification before the next payroll run or advance review cycle.
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