Set up your payout method
Add or update the mobile money or bank account that should receive your approved advance or payroll-linked payout.
Last verified: 2026-10-08
What this does
The payout method tells the system where to send approved wage advances or payroll-linked disbursements, such as M-Pesa, Airtel Money, or a bank account.
Why it matters
Incorrect details can delay payment or cause the transaction to be sent to the wrong account. The system expects the registered account to match the verified identity on the profile.
What to check
Update your profile with the latest phone number or wallet, make sure the details are active, and confirm the same information was used during verification. If a payout already went out, contact support immediately for review.
Still stuck?
We can review the issue with your article and reported error code before you send a message.
Contact support