Review and approve employee advance requests
Assess employee requests, confirm the amount and eligibility, and approve or reject the advance before payment is sent.
Last verified: 2026-10-08
What the employer sees
The approval flow shows the employee's request, their available balance, and the employer's configured exposure or limit around that request.
Why approval can fail
Approval is blocked when there are insufficient available funds, the employee is no longer eligible, the account is in a pending or restricted state, or the employer's funding rules are not met.
What to check before approving
Verify the employee's payroll status, review the requested amount against their earnings, and confirm the choice is aligned with employer policy. If the request is still blocked after review, check wallet sufficiency and service status.
Still stuck?
We can review the issue with your article and reported error code before you send a message.
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