Monitor employer wallet and funding status
Track the employer's available balance, reserved funds, and the current funding state needed to support approved employee advances.
Last verified: 2026-10-08
What the wallet shows
The employer wallet captures the available balance, reserved amounts for approved advances, and the total liabilities tied to payroll or funding activity that must be reconciled over time.
Why a wallet can be restricted
A wallet may be restricted if funding has not been approved, there are outstanding liabilities, or the system is waiting on a reconciliation update from the payment provider.
What to do
Review the current available balance, confirm there are no pending funding approvals, and cross-check the employer's outstanding liability with the approval queue. If funds are still blocked, escalate to the operations team with the wallet ID and funding status.
Still stuck?
We can review the issue with your article and reported error code before you send a message.
Contact support