Verify your profile and KYC
Complete the profile and identity checks required for onboarding, limits, and payment approvals across the platform.
Last verified: 2026-10-08
Why verification is required
KYC and profile validation are part of the employee onboarding flow. They help confirm identity, reduce fraud risk, and enable access to wage advances and payouts.
Common causes of rejection
The ID may be blurry, the name may not match the account, or the phone number may not correspond to the same verified records. Some submissions are also rejected when documents are incomplete or expired.
What to do next
Retry with clear, readable documents and match the details on the submitted ID exactly to the account. If the review continues to fail, contact the support team and include the rejection reason shown in the app.
Still stuck?
We can review the issue with your article and reported error code before you send a message.
Contact support